Customer Complaint Portal

At Purnima Foods, we are committed to delivering high-quality, pure and natural products. If you have experienced any issue related to our products or services, please submit your complaint below and our team will review it promptly.

Product Issues

Report damaged, leaked, expired or defective products.

Delivery Issues

Report delayed delivery, missing items or wrong products.

Customer Support

Our team aims to resolve complaints within 24-48 hours.

Complaint Resolution Process

Customer satisfaction is our highest priority. We carefully investigate every complaint received and take corrective action whenever necessary.

To help us resolve your issue quickly, please provide complete and accurate information along with supporting photographs if available.

  • Product Quality Issues
  • Wrong Product Received
  • Damaged Packaging
  • Delivery Delays
  • Refund & Replacement Requests
  • General Service Complaints

Submit Complaint

Submit Complaint

Important Information

  • Provide accurate contact information.
  • Attach product photographs if possible.
  • Our support team may contact you for verification.
  • Most complaints are resolved within 24–48 working hours.
  • Keep your order number ready for faster assistance.